Air & Ocean

Key Accounts Senior Clerk

London

Role Specification:

  • Provide excellent Customer Service and drive the same ethos throughout the business and team.
  • Interact with customers and develop long term relationships
  • Strive to meet & exceed customer’s expectations and encourage team members to do the same
  • Support with the retention of all current business
  • Actively communicate unique service features of Schenker to increase value add solutions to customers
  • Measure and evaluate the team performance & quality and the departments level of service to all customers
  • Ensure efficient response to customer issues & complaints.
  • Encourage commercial awareness amongst the team to support delivering upon agreed department targets including GP, Revenue and Volume Growth

 

Job Summary
  • JOB ID:

    CBR100
  • Region:

    South East and/or London
  • Salary:

    £28,500 - £31,500
  • Benefits:

    Pension + Competitive Benefits
  • Details:

    A fantastic opportunity to join a market leading freight forwarder and work on their biggest UK account
  • Contact:

    Sheldon Skeggs