Air & Ocean

European Operations Coordinator


Duties of the role:

  • Manage the day to day bookings of European and UK road transport jobs
  • Raising job files and all appropriate paperwork
  • Processing jobs through Fast Freight software system
  • Extensive client liaison to include quotations, follow up, bookings and problem solving
  • Extensive supplier liaison to include rate negotiations, bookings and problem solving
  • Internal liaison with the Sales Team, assisting with quotations and service information
  • Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
  • Maximising the gross profit by negotiating with the supplier base
  • Proactively contacting the existing clients to maximise business potential
  • Invoicing jobs on completion
  • Populating internal analysis and key statistics
  • To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity


  • • Must have European freight forwarding / transport operations experience
    • Air, Sea or UK transport operations experience would be useful
    • Strong Customer Service or Sales experience in rate negotiations and delivering quotations
    • Good communication skills
    • Good organisational skills
    • Good attention to detail
    • Can work to deadlines and handle pressure
    • Quick thinker / Problem solving
    • Self-motivated and enthusiastic character
Job Summary
  • JOB ID:

  • Region:

  • Salary:

    £24,000 - £25,000
  • Benefits:

    Pension + Competitive Benefits
  • Details:

    It requires the jobholder to manage the day to day road transport sections and all of the related administration.  To build relationships with the existing clients and deliver a high standard of customer care at all times.
  • Contact:

    Jack Ruby