Air & Ocean

Commodities Ocean Export Operator

Essex

Main Tasks and Responsibilities

Operational

  • Prime duty is to receive export bookings from our customers and process these bookings in line with KPI requirements and meeting our customers’ expectations
  • All procedures and time frames to be followed as per agreed workflows and must be adhered to at all times.
  • Full understanding of operational requirements relating to Ocean Export Bookings.

Customers Service

  • Good communication and customer service skills in ensuring our internal / external customer is kept fully informed at all stages of the Export booking process and entirely satisfied with Schenker service offered
  • Imperative to meet customer expectations and KPI’s

Administration

  • To ensure that the customer is invoiced accurately and within expected company timeframe.
  • To ensure all export documentation is issued in accordance to customers instructions including issuance in good time in line with expected standards
  • Full understanding of Industry Standard Documentation and regulations

Financial Management

  • To ensure that once all shipment processes are completed that all expected costs are in line with expected profit levels
  • Ensuring any financial discrepancies including loss making shipments are investigated and reported to your line manager immediately.
  • Maintaining financial awareness as well as business acumen at all times

Compliance       

  • To abide by the Compliance Policies and Procedures of the Company
  •  Take reasonable care of your own and others peoples Health & Safety in the workplace.
  • Report hazards in your work or in your work environment that may put you or anyone else’s Health & Safety, at risk.

Additional Tasks

In addition to this you are required to carry out any other duties as reasonably requested by your Manager.

Job Summary
  • JOB ID:

    CBR102
  • Region:

    South East and/or London
  • Salary:

    D.O.E
  • Benefits:

    Competitive
  • Details:

    Prime duty is to receive export bookings from our customers and process these bookings in line with KPI requirements and meeting our customers’ expectations
  • Contact:

    Jack Ruby