Air & Ocean

Air Export Operator

Heathrow

Main Tasks and Responsibilities

Operational

  • Prime duty is to receive export bookings from our customers and process these bookings in line with KPI requirements and meeting our customers’ expectations
  • All procedures and time frames to be followed as per agreed workflows and must be adhered to at all times.
  • Full understanding of operational requirements relating to Bookings.

Customers Service

  • Good communication and customer service skills in ensuring our internal / external customer is kept fully informed at all stages of the Export booking process and entirely satisfied with the service offered
  • Imperative to meet customer expectations and KPI’s

Administration

  • To ensure that the customer is invoiced accurately and within expected company timeframe.
  • To ensure all export documentation is issued in accordance to customers instructions including issuance in good time in line with expected standards
  • Full understanding of Industry Standard Documentation and regulations
Job Summary
  • JOB ID:

    CBR0043
  • Region:

    South East and/or London
  • Salary:

    £20,000 - £26,000
  • Benefits:

    Pension + other benefits
  • Details:

    A top 5 global freight forwarder, looking to expand by appointing an air freight export operations specialist. Competitive salary with one of the best company progression schemes in the industry.
  • Contact:

    Chez Isaac