For more information on this opportunity, please call Ben Taylor in our Broxbourne office on 01992 440026
For more information please contact Daniel Smith on 01992 440026
For more information, contact Daniel Smith on 01992 440026
The Global Account Director (GAD) is a commercial Global Account leadership role, responsible for managing and maximizing business results from an assigned global account. The GAD reports to the Director of the Global Vertical.
The GAD is responsible for developing relationships and effective solutions for revenue growth, retention and customer satisfaction, in order to achieve the assigned sales, volume and financial targets. The delivery of target Global Account KPI’s is driven through collaborating with Global Program Manager, Account Management, Pursuit Team and ...
Provide excellent Customer Service and drive the same ethos throughout the business and team.
Interact with customers and develop long term relationships
Strive to meet & exceed customer’s expectations and encourage team members to do the same
Support with the retention of all current business
Actively communicate unique service features of Schenker to increase value add solutions to customers
Measure and evaluate the team performance & quality and the departments level of service to all customers
Ensure efficient response ...
Managing the sales team and all sales activities within the company.
Motivating staff and leading the team to achieve sales targets.
Interviewing and selecting new members of the sales team.
Carrying out sales training with sales executives and role playing sales techniques.
Ensuring all administration for sales is completed effectively.
Setting sales targets and activity key performance indicators.
Reporting on progress towards sales KPI’s.
Visiting customers and potential customers alongside sales executives.
Cold calling customers and selling services and ...