Service Operation Lead

SERVICE OPERATION LEAD - LONDON An exciting opportunity has arisen for a service operation lead to become of a rapidly growing division within a global leading manufacture of heating and cooling applications. The role offers a lot of diversity along with being able to be part of the central hub for the UK. The business boasts a global turnover exceeding $17 billion along with a reach spanning over 50 countries A BRIEF OVERVIEW Establishing and monitoring the technical standards required by Field Service Engineers ... Read more

Global Program Director

The Global Program Director (GPD) has the Operational ownership of and is accountable for the global service delivery to the customer. Specifically, the GPD is expected to: Provide oversight to the customer (HQ and Origin offices) and internal stakeholders of the operational performance of the current set-up. Collaborate and support other members of the global account team to assure desired performance and service level. Conduct regular ‘Gemba’ walks in the main executing branches to detect existing and potential process errors, determine ... Read more

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